Some Of My Articles

When Victorian dairy farmers, Jim and Nancy, attended one of my masterclasses last year they were close to giving up their business.

What is the difference between an organisation that increases its profits by 80% in one year and one that loses 140 -180

As manager of a retail store many years ago, I started employing temporary and casual workers to fill in for absent employees.

It’s a constant refrain of employers: Employees are becoming more demanding with those pesky Gen Zs expecting beanbags, upmarket coffee machines and

Easter holiday travellers are facing travel chaos at Australian airports as a 30% staff shortage leads to three-hour long queues at security

In my early twenties I had the dubious fortune of becoming the leader of a travel agency chain’s worst- performing national store.